Get in Touch With Our Team
If you need help with your account, deposits, withdrawals or have general feedback, Wicked Jackpots customer support is ready to assist. Our team can help with account queries, technical issues and bonus questions, and will guide you through KYC checks or self-exclusion requests. For quick answers try live chat or contact us by email or phone and we’ll respond promptly. You can also reach WickedJackpots for affiliate or payments enquiries.
| Department | Contact |
|---|---|
| Customer support | [email protected] (24-hour response, live chat quickest) |
| General enquiries | [email protected] (general enquiries, response within 48 hours) |
| Affiliate enquiries | [email protected] (partner team, Mon-Fri replies within 48 hours) |
| Phone | +44 20 7946 0832 (calls answered during working hours; local rates apply) |
| Working hours | Mon-Fri, 09:00-22:00; Sat-Sun, 10:00-18:00 (UK time) - email support 24/7 |
Contact Us by Email
For detailed enquiries, account issues or any request that needs documents, email is the preferred contact method: [email protected]. Please include a clear subject line, your account username and up-to-date contact details so we can respond quickly. Attaching relevant files speeds handling. Allow time for verification and provide any reference numbers to avoid delays.
Contact Form
Response Time
Need help? Wicked Jackpots customer support aims to respond to most enquiries within one business day. Simple requests are often handled the same day, while more complex issues, such as verification or payment investigations, can take longer depending on their nature. For account queries at WickedJackpots please contact support and include relevant details to speed up the process.
Feedback
We'd love to hear your feedback, suggestions or ideas to improve the site. Tell us about anything from promotions and game selection to payments or site design. All messages are reviewed carefully and used to shape product updates and improve the user experience. Use the feedback form, live chat or email [email protected] - we read every submission and act on recurring themes.